Returns & Exchanges
At DTF Dallas, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day return policy for unworn items in their original condition. Please note that custom-printed apparel is final sale unless a manufacturing defect or printing error is present.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the garment is free of any signs of wear.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing